Patient Testimonials

The greatest asset you can possibly have, after a skilled surgeon of course, is a good nurse. Hemmen Jutla is much more than a good nurse. He is a great one. I cannot overstate his professionalism, kindness, consideration, patience and skill and how much it helped with my recovery. My husband and family can attest to this: the lengths he went to in reassuring, informing and including them were remarkable. Recovery is about so much more than physical healing. It is about confidence, encouragement, connection and communication. Hemmen understood what I and those close to me were going through and he quite simply made everything better at every stage of what can be a frightening and undignified experience. Should I fall ill again I would scream, stamp my foot and call for Hemmen. We hear much of the importance of nursing, and for me Hemmen is testament to its vital importance. I’ve never forgotten how much he did for me and cannot overpraise his commitment, professional kindness and humanity

Stephen Fry (Comedian, Actor, Writer)

It doesn’t take very long for Hemmen to get to know you better than you think! He is very attentive and so he just knows what you need and how you like things done in no time. It’s those little things that make a big difference when you’re feeling so unwell. My concerns are always dealt with promptly and I know that with Hemmen I am in safe hands. He always has a plan B, is an excellent listener and communicator, and always relays with my doctors in an efficient manner – whether it’s to better explain how I am feeling to them and voice any concerns, or to reiterate and explain what the doctor has said to me. Having Hemmen as my nurse has made a huge difference to my quality of life. I totally trust his judgment and abilities (and that’s saying a lot for me). Hemmen is the person you want managing your care when things go wrong or to help keep things stable when dealing with chronic conditions. Nursing and care isn’t just a job for Hemmen, but a true passion. I completely trust Hemmen in his abilities and I also know that if I wasn’t in a position to make a medical decision for myself, I trust that he would make the right one for me. I would recommend Hemmen to anyone and everyone that is going through a tough time and I can assure you that he will make things much easier and less daunting!

Tanya Fattal

Hemmen is a true professional in every sense of the word. He works extremely efficiently and knows exactly what he is doing - the convenience of him coming to your home and working around your schedule has been such a great help to me especially with two young children and he takes away all the added stress of booking and getting to appointments as he works around when you are available. Hemmen is friendly, explains exactly what he is doing in a way that is understandable and is a true pleasure to work with. I cannot recommend his services highly enough

Romy Shamesh

I just had Prostate removal surgery & required nursing care at home. Hemmen, the visiting nurse was absolutely fantastic. Always arrived on time, compassionate, knowledgeable and very professional. He was always available on the phone & responded immediately to give me guidance, reassurance and clear my worries. Truly ‘FIVE stars!’ I would recommend this service with any hesitation at all. “Thank you” Hemmen and “Thank you” Livaware.

Ali Rasheed

I booked a PCR COVID test for myself and my husband as we were going on holiday. Hemmen arrived at our house on time and was very professional when he took the samples. He was also very understanding and friendly. As he left, he gave me the tracking number for the courier who was coming to collect the test so that i could keep track.

My husband was lucky enough to receive his results the next day but for some reason my results were held up at the lab. I contacted Hemmen in a panic and he chased them up for me. There were a few issues at the lab so it took my results over 48 hours to come back. Throughout the extremely nerve wrecking waiting game, I was in contact with Hemmen and he was in contact with the labs. He tirelessly chased the laboratories in order to get my results. They were received in time! Hemmen went above and beyond! Thank you.

Anonymous

Quick testing, pre-travel, delivered efficiently at the office, instilling confidence in the patient!

Anonymous

Hemmen was simply fabulous. Kind and caring, always on the end of the phone as couldn’t do enough for the family. Compassionate and caring. Hemmen made us feel at ease. A lovely and truly wonderful person

Natalie and Dominic Green

When we realised that my wife was moving to palliative care our priority was to be able to get her out of hospital and cared for at home. We wanted her to spend her last days pain free and surrounded by family, this only proved possible due to the assistance of Hemmen, who not only proved to be a first class professional in dealing with medications and administrative issues but also ensured my wife was relaxed and pain free with the comfort that she had total confidence in him. This gave us great peace of mind and I would strongly recommend Hemmen for both professional and human support to anyone.

Raymond Green

If you are feeling at all unsure about using Livaware, and in particular Hemmen, don’t be. Hemmen came to us at a very difficult time for our family as we cared for our terminally ill husband and father. He made such a difference. He was professional, skilled, well equipped, punctual, communicative, respectful, and above all, caring and compassionate. At all times, Hemmen went over and above what was expected. He was a calm and reassuring presence in our home and we will be forever grateful.

Claire Michael

PCR tested seven family members with only a few hours notice. So impressed wonderful service and delightful nurse , highly recommend and very gentle. What a great service

Anonymous

Hemmen is incredibly attentive, knowledgable and compassionate. He attended to my mother and mother in law shortly after I got in touch. He was able to put them at ease, administer the correct tests and identify the health issues and subsequent treatment. Hemmen was in communication with me on the progress of my family’s health and the results. Especially during COVID, where he traveled hours to my mother in law and had all the necessary precautions. I trust him with my health and my family’s health - I would not hesitate to recommend him to all.

Vipula Patel

I depended on Livaware to support me in the care of my husband who had just come home after an eight week stay in hospital. I was able to depend on Hemmen for his excellent nursing care and support to get us through the very difficult time that was ahead of us. We have felt reassured by Livaware’s presence and professional expertise. This support has enabled my husband to make a steady progress back to good health. We couldn’t have got through without Livaware. I would recommend Livaware to everyone.

Jarmaine Haddon

It was great to welcome you in as a ‘new member of the family’. You did a great job in helping us all get through the first difficult weeks following my discharge from hospital as a result of which my recovery has been much enhanced. Many thanks.

Kenneth Haddon